Overview
This policy explains the general approach Share Life Gifts uses for donations, event registrations, program fees, purchases, and cancellations. Specific terms shown for a campaign, event, program, or product will control when they are different from this page.
Donations
Donations are generally final. We will review requests involving duplicate charges, an incorrect amount, unauthorized use, or a processing error. Approved refunds may reduce the amount shown on a charitable contribution receipt.
Events and programs
Refund eligibility for a paid event or program depends on the terms shown during registration. Fees may be nonrefundable when Share Life Gifts has already committed funds, purchased materials, reserved space, or reached a stated registration deadline.
Purchases and merchandise
Return or replacement requests for merchandise are reviewed based on item condition, personalization, delivery status, and the terms shown at purchase. Customized or used items may not be returnable unless they arrive damaged or incorrect.
Cancellation by Share Life Gifts
If Share Life Gifts cancels a paid event, program, or order, we may provide a refund, credit, replacement date, or another reasonable option based on the circumstances and costs already incurred.
How refunds are issued
Approved refunds are generally returned to the original payment method when possible. Processing time depends on the payment provider and financial institution.
Request a review
Email Admin@ShareLifeGifts.org with your name, payment date, amount, transaction or registration details, and the reason for your request. Please do not send full payment card information by email.